Nutcased FAQs
Nutcased Designs is a business based out of Lagos, Nigeria!
When will my order be shipped?
All orders will be shipped within 1-2 business days. A reminder that business days are Monday to Friday from 9 am - 5 pm.
Can I cancel my order?
We do not offer cancellations, exchanges or changes to order as they go directly into processing once the order is placed.
My order is showing as delivered, but I have not received it yet. What do I do?
If your order states that it is delivered but you haven't received it please wait up to 4 business days to see if your package arrives.
I waited 4 business days and my order still hasn't arrived, what do I do?
If your order doesn't arrive please send us DM on our instagram page @nutcased or send an email at nutcaseddesigns@gmail.com to enable us assist you
Do you accept returns or exchanges?
All sales are final! We do not accept any returns or exchanges.
Do you offer wholesale for your products?
No, we don't
Do you ship worldwide?
Yes!
I need to change my shipping address, what do I do?
Please email us the new address within 24 hours of your order so your package will be delivered to you as soon as possible!
I received damaged items, what do I do?
If your item was damaged during transit, please email us within 14 days of the delivery date. We cannot replace your item if you message us after 14 days. Photos of the damaged item(s) are required!
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Regular price ₦19.99 NGNRegular priceUnit price / per -
Example product title
Regular price ₦19.99 NGNRegular priceUnit price / per -
Example product title
Regular price ₦19.99 NGNRegular priceUnit price / per -
Example product title
Regular price ₦19.99 NGNRegular priceUnit price / per